Refund policy

At Urban Cart04, we want you to be completely satisfied with your purchase.

Return Window

• Items can be returned within 7 days of delivery

Eligibility for Returns

• Items must be unused and in original packaging
• Items must be in the same condition as received
• Non-returnable items include:
  • Perishable goods
  • Personalized/customized products

Refund Process

• Refunds are processed after the returned item is received and inspected
• Refunds are issued to the original payment method
• Shipping costs are non-refundable

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service

To initiate a return, contact: support@urbancart04.store